Unable to reset decoder in new Atlas FM H16-44

Fri, 2021-11-05 15:08 — DSteckler

After making some changes using JMRI, I lost the sound in the engine.  I tried resetting the decoder, both through the NCE PowerCab itself and through the ESU LokProgrammer.  Neither is resetting the decoder.

Using the NCE I select Programming Track, set CV 8 to 8, escaped out, and then take the engine off the track for 10 seconds.  Put the engine back on the track and it won't respond to 3, only the four-digit engine number I previously programmed in.  Same thing happens when using the ESU LokProgrammer.

Any suggestions on how to reset the decoder or do I need to send this back to Atlas?

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Joe, using a LokProgrammer

Sat, 2021-11-06 11:06 — DSteckler

Joe, using a LokProgrammer was one of the first things I tried.  It didn't reset the decoder.

Still scratching my head

Sat, 2021-11-06 11:08 — DSteckler

Neldon, I don't believe it's an NCE issue.  A LokProgrammer didn't work on resetting the decoder, either.

joef's picture

Time to replace the decoder

Sat, 2021-11-06 17:41 — joef

A LokProgrammer didn't work on resetting the decoder, either.

Then it's time to replace the decoder -- send it back to ESU for repair / replacement.

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

Joe Fugate's HO Siskiyou Line

Read my blog

Nelsonb111563's picture

I agree.

Sun, 2021-11-07 06:16 — Nelsonb111563

I agree with Joe.  Time for a decoder replacement unfortunately.  I had and older QSI decoder that went blank on me just after I removed from an Atlas C-420.  Even though I had reset it when it was removed, it never came back after an install in another locomotive.  I was a good reason to upgrade at that point!

Nelson Beaudry

Kennebec, Penobscot and Northern RR Co.

ESU or Atlas?

Sun, 2021-11-07 08:44 — DSteckler

Send it back to ESU or Atlas?  It's a new engine, received from Trainworld two weeks ago.  Atlas just released it last month.

Nelsonb111563's picture

Contact Atlas first

Sun, 2021-11-07 09:20 — Nelsonb111563

Contact Atlas first here> https://shop.atlasrr.com/customersupport.aspx Fill out the form.  Include your model # of the locomotive and your receipt where you purchased it. 

https://shop.atlasrr.com/t-warranty.aspx

Hope these links help.

Nelson Beaudry

Kennebec, Penobscot and Northern RR Co.

Thanks, guys!

Sun, 2021-11-07 11:29 — DSteckler

Thank you for your assistance!  I appreciate it very much.

Dave


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